Complaints
Complaints and Feedback
Warlawurru Catholic School is committed to responding to concerns and complaints in a fair, respectful and timely manner. We encourage students, parents, carers and community members to raise concerns with the school as early as possible so they can be addressed appropriately.
Our Complaints Procedure explains how complaints can be made, how they will be managed, and what steps are available if a matter is not resolved.
The Director General of the Department of Education is responsible for ensuring that the school observes the registration standards, including the standard about its complaints handling system. Any student, parent or community member is entitled to contact the Director General with concerns about how the school has dealt with a complaint. Information is available on the Department of Education website. While the Director General may consider whether the school has breached the registration standards, he does not have power to intervene in a complaint or override the school’s decision.